Terms & Conditions
Please read the following agreement carefully before accepting the terms and conditions.
The NC State Surplus Property Agency has the right to amend this Agreement at any time by posting the amended terms on our site. Unless otherwise stated, all amended terms shall be effective immediately.
By registering and submitting a bid to the State Surplus Property Agency you have entered into a legal and binding contract with the NC State Surplus Property Agency; hereafter referred to as the Agency. You have agreed to abide by all of the Terms and Conditions of Sale as stated herein. Failure to follow the Terms and Conditions will revoke future bidding privileges.
Please Note: Thank you for your patience as we review account requests. We may request verification of information provided. You will receive an email notification once your account has been approved.
By submitting, I certify that I am 18 years old or older; that all bidder information is accurate and I agree to the Instructions and the Terms and Conditions of Sale and Payment Terms. I have made myself familiar and understand that I was afforded an opportunity to inspect the items I am placing bids for; I waive any claims against the Agency based upon any defects in property I am placing a bid for; and I agree to submit payment for all items I am awarded and that it is my responsibility to meet all deadlines for payment and removal of property.
For items you are awarded, an e-mail will be sent to the e-mail address you have provided for your account. However, it is your responsibility to track your account to determine if your bid was highest and an award has been made. You may do so by viewing your Bid account online or by calling the Agency at 919-814-5600 after the bid has ended.
Invoices should be available for payment within 60 minutes of bid ending. If you do not see an invoice after this time, please contact the Agency.
Display names are present for all to view when you place a bid. Display names cannot be changed so please register with a display name that does not contain any part of your actual name, email address or any personal information.
Agency reserves the right to restrict the use of display names that may be viewed as offensive or that may cause confusion for customers.
TERMS AND CONDITIONS OF SALE
All property is sold "As is" and "Where is" with “All Faults” and “No Warranty, Written or Implied”.
Bidders are invited to and should inspect property of interest prior to submitting bids. Reasonable opportunity will be afforded for inspection up to bid opening time, but the state will not furnish labor or materials for such purposes. Keys to awarded vehicles will not be distributed until after the vehicle invoice has been paid.
The successful bidder is to assume all liability for the property after an award is made. The State will exercise its usual care for protection up to the time of removal, but will not be held responsible for any loss or damage to the property after an award.
The Agency reserves the right to reject any or all bids. The Agency reserves the right to withdraw any property.
The description of property offered for sale has been compiled from available data, and there is no guarantee or warranty on the part of the Agency as to number, condition, or quality of property offered. Refunds or adjustments will not be made for property not coming up to the standard expected by the bidder, nor will failure to inspect the property be considered grounds for a claim. Verbal comments by custodians concerning the condition of property are not considered by the Agency nor will they be grounds for disputing an award of property.
Photographs and descriptions are provided solely for the purpose of aiding you to identify items of interest. In no way should they be used in making a determination of quality or condition.
Please check your bid for accuracy prior to submitting. A bid for the item cannot be edited or withdrawn by the bidder during the time the property is available on bid.
The Agency does not arrange shipping of any item unless otherwise indicated in “item specific” Terms and Conditions. The agency does not provide any labor required as it relates to the packaging, loading or transporting items. Any costs associated with packaging, loading or transporting shall be assumed by the bidder.
No partial payments will be accepted on an invoice. All invoices must be paid in full within 10 calendar days from auction award date and time.
All payments must be in the form of cashier's check, certified check, credit card (Mastercard/Visa) or money order. Cash payments on invoices under $1000.00 are accepted.
Payments made in the form of a cashier’s check, certified check or money order must have the invoice number(s) to be paid referenced on the payment.
Payments will not be accepted for awarded property at any site other than North Carolina State Surplus or online.
No property may be removed by the successful bidder prior to full payment of the invoiced amount being received by North Carolina State Surplus. North Carolina State Surplus cannot be held responsible for late payments.
Certified/Cashier's checks or money orders must be made payable to: State Surplus Property Agency. Mail checks to: Mail Service Center 1310, Raleigh, North Carolina 27699-1310 or deliver to State Surplus Property Agency, 6501 Chapel Hill Road, Raleigh, North Carolina 27607.
Please see the Purchase & Payment FAQ’s for detailed information on payments.
Photo ID will be required before any property will be released to you as a high bidder.
For a person(s) or business to pick-up items on your behalf when you are unable to pick-up awarded item(s), the person or business picking-up the item(s) must bring a completed "Notarized Authorization" form completed by you, notarized and a photo ID that matches the information supplied on the authorization. Forms MUST be sent to State Surplus Property. The Notarized Authorization form is available online at Notarized Authorization Form | NC DOA
A new authorization form is required for each individual person or business you are authorizing to pick up on your behalf. Should a Blanket Authorization no longer be valid, it is the purchaser's responsibility to notify the State Surplus Property Agency to have the name or business removed from your account.
We cannot accept forms notarized by a notary outside of the United States unless it is authenticated for use in the United States by the US Embassy or Consulate.
All titles and any accompanying paperwork will be completed with information supplied by you when you registered and/or placed your bid. Titles are required to be completed in the name of the winning bidder.
If the person/company awarded property fails to pay for the property prior to the time indicated (10 calendar days unless otherwise stated), the property purchased will be promptly re-sold in such a manner as the Agency may elect and the bidder charged with the loss to the State, if any, together with all expenses of the sale. Please see the Purchase & Payment FAQ’s for detailed information on payment dates and default policies.
Should a person/company fail to pay (defaults) for property within the allowed time (10 calendar days unless otherwise stated), the person/company will be placed in an ineligible bidder status and the person’s/company’s account will be de-activated. Prior to the person’s/company’s account being re-activated, the person/company will be required to contact the Agency and submit a reinstatement fee for all items awarded and not paid for. Three defaulted invoices will be grounds for permanently locking a customer account.
If the person/company awarded property does not remove the property purchased prior to the allowed time (10 calendar days unless otherwise stated), the Agency reserves the right to resell the property a second time with no refund of any money to the person/company failing to remove the property before the deadline.
If you have a streamline sales and use tax agreement certification of exemption, please provide a copy of the certificate to email@example.com in order to claim exemption and allow 7 calendar days for reviewing and processing. If any items are purchased within the 7 calendar days, you may be subject to sales tax.